ABOUT US
CEO/FOUNDER
Founded in 2023 by CEO, Lamia Young (Age 24), in Illinois. ICE APPARELS LLC is an upcoming black-owned affordable luxury brand.
MISSION: The brand is deeper than luxury, it is intended to provide motivation, confidence, protection, and fashion for all ages, genders, and race around the world.
What does ICE have to offer? REAL leather purses, self-defense kits, apparels for male/women.
FAQs
SHIPPING & TRACKING
To ensure that your package is properly delivered and that you receive your package within the time frames we advertise, please make sure that your address is correctly entered and includes all relevant and/or required information. The use of correct abbreviations, street numbers, building or apartment numbers, and route information (if applicable) is critical for ensuring timely delivery. We do not take responsibility for lost, misplaced, or incorrectly delivered shipments if the address information provided is incorrect or incorrectly entered at the time of purchase.
Tracking numbers are provided via email.
RETURNS & EXCHANGES
Items can be return within 10 days of purchase for store credit OR exchange. The item must be in its original packaging and good condition.
We do ACCEPT exchanges, only if the item is unworn and not damaged. You will contact the customer service department with your order number and what you're wishing to exchange it for,
Reach out to customer support for assistance.
PAYMENT
We accept Visa, MasterCard, American Express, Discover, Debt cards with visa or master logo, Apple, and Klarna. Gift cards will be soon accepted!
Check that your payment method is active and not expired.
What if I put the wrong Address/Information?
Please contact customer support within 24 hours with the updated address/information.